1. Introduction

AFSID Group International respects your privacy and is committed to protecting the personal information of our clients, website visitors, partners, and users. This Privacy Policy applies to our website, digital forms, support communication, product purchase process, license activation, client assistance, and related online services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue the use of our website and services.

2. Information We May Collect

AFSID Group International may collect information that is necessary to provide our services, verify client identity, process transactions, activate licenses, and provide support.

Personal and Contact Information

• Name or business name
• Email address
• Phone number or WhatsApp/Telegram contact
• Country or general location information
• Billing and payment confirmation details

Trading and Product-Related Information

• MetaTrader account number required for license activation
• Broker name and server information
• Selected AFSID product and license package
• Platform type, such as MT4 or MT5
• Technical setup information related to EA installation and VPS configuration

Website and Technical Information

• IP address, browser type, device type, and operating system
• Pages visited, referral source, and general website usage data
• Cookies or similar tracking technologies used for website functionality and analytics

3. How We Use Your Information

We use collected information only for legitimate business, service, technical, administrative, and security purposes.

• To process product orders and service requests
• To activate, verify, or manage AFSID Expert Advisor licenses
• To provide product installation, VPS setup, and technical support
• To confirm payment, invoice, and client communication
• To provide access to updates, best setting files, or product information
• To respond to questions, complaints, support requests, and business inquiries
• To improve website performance, security, and user experience
• To prevent fraud, misuse, unauthorized access, or violation of service terms
• To comply with applicable legal, regulatory, tax, or administrative obligations

4. Legal Basis and Data Protection Principles

Where applicable, we process personal data based on consent, contract performance, legitimate business interest, legal obligation, and service necessity. We aim to process personal information in a fair, lawful, transparent, and limited manner.

AFSID Group International also recognizes the importance of personal data protection principles, including data accuracy, purpose limitation, security, confidentiality, and accountability.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website functionality, remember user preferences, analyze website traffic, secure login areas, and enhance user experience.

Users may disable cookies through their browser settings. However, disabling cookies may affect certain website functions, login features, checkout processes, or user experience.

6. Data Sharing and Third-Party Services

AFSID Group International does not sell personal data to third parties. However, we may share limited information with trusted third-party service providers when necessary to operate our business and deliver services.

Third-party services may include:

• Payment processors or financial transaction support
• Website hosting, security, and maintenance providers
• Email, communication, or customer support tools
• Analytics and performance monitoring tools
• Broker, copy trading, VPS, or platform-related referral partners where applicable
• Legal, regulatory, or professional advisors when required

Any third-party service provider is expected to process information only for the intended purpose and to maintain appropriate security measures.

7. Payment and Order Information

When users purchase a product or submit payment confirmation, AFSID may collect order details, transaction references, invoice information, selected product package, and communication records.

We do not intentionally store full sensitive payment credentials such as complete card numbers, security codes, or banking passwords. Payment processing may be handled by third-party providers, banks, or payment gateways according to their own privacy and security policies.

8. License Activation and MetaTrader Account Information

For license activation, AFSID may request the MetaTrader account number, broker name, server information, platform version, and product license package. This information is used to validate authorized use of the Expert Advisor and prevent unauthorized distribution.

AFSID does not require your MetaTrader master password for standard license activation. If Investor Access is provided for monitoring purposes, it is used only for read-only performance review and cannot open, close, or modify trades.

9. Data Security

We apply reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

These measures may include restricted access, secure communication channels, internal access control, password protection, administrative safeguards, and secure storage practices.

However, no internet-based system is completely risk-free. Users are responsible for keeping their own email, device, MetaTrader account, broker login, and VPS access credentials secure.

10. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including product delivery, license activation, client support, record keeping, dispute handling, security, accounting, and legal compliance.

When information is no longer needed, we may delete, anonymize, archive, or securely restrict access to the data in accordance with applicable business and legal requirements.

11. User Rights

Subject to applicable law, users may have certain rights regarding their personal information. These rights may include:

• The right to request access to personal data held by AFSID
• The right to correct inaccurate or incomplete information
• The right to request deletion or restriction of certain data
• The right to withdraw consent where processing is based on consent
• The right to object to certain processing activities
• The right to request information about how personal data is used

To exercise these rights, please contact AFSID support using the official contact details provided in this policy. We may need to verify your identity before processing any data-related request.

12. International Data Transfer

Some website, hosting, analytics, communication, payment, broker, VPS, or platform-related services may involve data processing in countries outside your country of residence.

Where international transfer is required, AFSID will take reasonable steps to ensure that the data is handled securely and in accordance with applicable privacy and data protection requirements.

13. Children’s Privacy

AFSID services are intended for adults and are not directed to children. We do not knowingly collect personal information from individuals under the legal age required to use financial or trading-related services.

If we become aware that information from a minor has been collected without proper authorization, we may delete or restrict such information.

14. External Links

Our website may contain links to third-party websites, including broker websites, VPS providers, copy trading platforms, payment services, analytics platforms, and other external resources.

AFSID is not responsible for the privacy practices, security, content, policies, or services of third-party websites. Users should review the privacy policies of each external website before submitting any personal information.

15. Updates to This Privacy Policy

AFSID Group International may update this Privacy Policy from time to time to reflect changes in business operations, legal requirements, website features, technology, or service practices.

The updated version will be published on this page with the latest revision date. Continued use of our website and services after changes are published means you acknowledge the updated policy.